SESSION AGREEMENT AND TERMS -
Communication is paramount to a successful portrait experience. This form outlines my policies, procedures and client satisfaction guarantee. Your electronic signature confirms that you have read and understand the content herein. Completion of this form is required for reserving your session.
CANCELLATION AND RESCHEDULING POLICY
I would share your disappointment if it were to become necessary to cancel or postpone your session and please know that it is my goal to be flexible in my rescheduling policies however, these policies are necessary to deter casual and last-minute cancellations.
Should you find it necessary to reschedule your session, the following conditions apply:
You may reschedule your session once without penalty if you provide four business days (96 hours) notice and your new session date falls within 90 days of your originally scheduled session. If you are unable to reschedule within the 90 days of your originally scheduled session your retainer will be transferred to studio credit. Credit expires six months from the date of your originally scheduled session.
Should you need to reschedule your session more than once or if outside the 96 hr rescheduling policy a rescheduling fee will apply. The rescheduling fee is not intended to be a penalty but instead covers any costs that I may have incurred in preparing/travel for your session.
Sessions cancelled within 4 days (96 hours) of your reserved session the retainer (or voucher) will be considered forfeit.
If The Beauty & Boudoir Studio (BBS) cannot perform your reserved session due to fire or other casualty, strike, act of God, or other cause beyond the control of BBS, or due to illness or emergency, then BBS shall return the session retainer in the same manner in which it was paid or re-schedule for a later date.
All communications regarding your reserved session must be made in writing. Email is considered an acceptable form of writing. Unacceptable forms of communication includes messaging via social networks or text. Please email any correspondence regarding your sessions to firstname.lastname@example.org.
TERMS OF PAYMENT
Orders are placed at the proofing consultation that occurs within two weeks of your session. Due to the highly customized nature of these products, payment for product is due upon ordering and orders are not processed until the full payment is received. All sales are final.
Tangible goods, i.e. albums, prints, image boxes, wall art: The Beauty & Boudoir Studio believes in relationships, trust and integrity. With a long term relationship in mind, please be assured that your complete satisfaction is my priority. Upon initial inspection, should your customized product contain defects, we will gladly reprint at no additional charge to you. Defective products must be returned within 7 days of receipt.
BBS cannot warrant the longevity in quality of any digital media or files delivered. The client bears the sole responsibility for backing up, archiving and maintaining the integrity of the files. Due to the very nature of photography, refunds are not available and ALL sales are FINAL.
Payment plans are available on all purchases. All products are not delivered until payments are paid in full. A non-refundable initial payment of 25% is required to setup your plan with monthly payments made on either the 1st or 15th until amount is paid in full. All sales are considered final at the time the order is made. No refunds given on incomplete payment plans. Pricing is subject to change without notice.
Your privacy is held in the highest regard as I believe that the portraits we create are private by their very nature. Please be assured that I will not publish the images captured at your session for marketing or purposes of self-promotion without your written permission. Without consent, your images will only been seen by those necessary to produce your ordered products.
The Beauty & Boudoir Studio exclusively utilizes the services of professional labs to safeguard the privacy and quality of your commissioned portraits.
ARTISTIC LICENSE AND COPYRIGHT
The Beauty & Boudoir Studio maintains free creative license with regards to the artistry, retouching style and composition of images. This also includes the process in which I select the photos to present to you at your proofing consult.
The Beauty & Boudoir Studio retains copyright to all images captured at your session. If a Digital Collection is chosen as part of your purchase, BBS grants the Client unlimited reproduction for personal use. Personal use does not include the sale or publication of images without the written consent of BBS. It is therefore unlawful to reproduce the work of BBS without written consent. Please respect my livelihood and the care and attention paid to each of your images by adhering to copyright laws. Scanned images or images captured by screen shot are both illegal and a degradation of the original image quality and my reputation and will not be tolerated.
Groupon Voucher: Vouchers purchased through groupon include one (1) digital image. Additional products (digitals, albums, wall art etc.) may be purchased at an additional cost during your reveal appointment subject to studio pricing at the time of ordering appointment.
Any un-ordered images are archived for thirty (30) days and additional orders may be placed at any time within that thirty (30) day time frame. Beyond the thirty (30) days time frame all images are purged from our systems and will no longer be available for purchase in digital form or otherwise.